Last updated: October 1, 2026
All Sales Are Final
Because every bait is handmade and hand-painted, we do not accept returns or exchanges, and we don't offer refunds for change of mind. Instead, every glide is backed by our lifetime warranty below.
Lifetime Warranty
Every glide bait we build is covered for life against breakage. If your bait breaks while you're fishing it, we'll repair it or replace it — for as long as you fish it.
The warranty covers breakage only. It does not cover a bait that's been lost — including break-offs, snags, or a fish that swims away with it. Normal wear like paint chips and teeth marks is a badge of honor, not a defect.
How to Make a Warranty Claim
- Contact us with your name, your order number (or when and where you bought the bait), and a photo of the broken bait.
- We'll reply with where to send it. You pay the shipping to send the bait to us.
- Once it arrives, we'll either repair it or replace it with the same model and color (or the closest we have, if that color is no longer made) — that choice is ours.
- We pay the shipping to send the repaired or replacement bait back to you.
Damaged in Shipping or Wrong Item
If your order arrives damaged or you received the wrong item, contact us within 7 days of delivery with your order number and photos. We'll send the correct or undamaged item at no cost to you.
Canceling an Order
You can cancel your order for a full refund any time before it ships — just contact us as soon as possible with your order number. Once an order has shipped, it can't be canceled.
Merch
Apparel is printed just for you, so it can't be returned or exchanged for a different size. If it arrives misprinted, defective, or damaged, contact us within 30 days of delivery with photos and we'll have it reprinted and sent free.
Gift Cards and Store Credit
Gift cards and store credit can't be returned, refunded, or exchanged for cash. Gift cards never expire.
Refunds
When a refund is approved (for example, a canceled order), it goes back to your original payment method. Your bank or payment provider decides how long it takes to appear — usually 5–10 business days.